CommSuite Instant Messaging (IM) provides a fast and efficient communication platform that lets you instantly communicate with your co-workers over the Internet. With IM, your business saves time and money spent on long distance phone calls between co-workers working from remote locations.

CommSuite IM lets you manage multiple conversations at one time and can be used while in any other CommSuite application, helping to increase your productivity and improve your ability to multi-task.

The presence management or "Currently Online" window in CommSuite lets you see which of your contacts are available online - allowing you to choose the most efficient communication medium available, whether that's IM, email or phone.

CommSuite IM allows users to hide their presence from other users with whom they choose not to chat, allowing them to control their time and better manage their work.